Customer Service

SHIPPING INFORMATION:

• WindowAlert decals are shipped daily from Oregon via US Postal Service.
• WindowAlert UV Liquid and WindowAlert Stop Bird Attack are shipped daily via Federal Express Ground.
• UV Liquid and Stop Bird Attack cannot be shipped to Alaska, Hawaii, or international destinations.
• Orders typically ship the next business day.
• We offer free shipping for domestic U.S. shipments of 2 or more items.  Shipments of one item cost a flat $5.00.

INTERNATIONAL SHIPMENTS:

WindowAlert ships daily to points throughout the world. International shipments are limited to decals only. Purchaser is responsible for any inbound duties or taxes. We offer free shipping for domestic U.S. shipments of 4 or more items.  Shipments of one item cost a flat $10.00

REFUNDS, RETURNS, and CANCELLATIONS:

Please email to info@windowalert.com the following:

• Buyer's name, address, phone number.
• Buyer's purchase date and order number.
• Explanation for requesting refund.
• Requests should be made within 90 days of purchase.
• Or, CALL: 877-733-2753