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Customer Service
SHIPPING INFORMATION:
- WindowAlert decals are shipped daily from Oregon via US Postal Service.
- WindowAlert UV Liquid and WindowAlert Stop Bird Attack are shipped daily via Federal Express.
- UV Liquid and Stop Bird Attack cannot be shipped to Alaska, Hawaii, or international destinations.
- Orders typically ship the next business day.
- During peak season, orders may ship in 3-5 days.
INTERNATIONAL SHIPMENTS:
WindowAlert ships daily to points throughout the world. The cost to ship is only $.50 per item US/$1.00 international. International shipments are limited to decals only. Purchaser is responsible for any inbound duties or taxes.
REFUNDS, RETURNS, and CANCELLATIONS:
Please email to info@windowalert.com the following:
- Buyer's name, address, phone number.
- Buyer's purchase date and order number.
- Explanation for requesting refund.
- Requests should be made within 90 days of purchase.
OR CALL: 877-733-2753