Customer ServiceSHIPPING INFORMATION: WindowAlert decals and birding supplies are shipped separately. - WindowAlert decals are shipped daily from Oregon via postal mail. - All birding supplies are shipped daily from Missouri via FedEx. - Orders placed before 5:00 P.M. Pacific Standard Time are shipped the next day. - During peak season, orders may ship in 3-5 days. INTERNATIONAL SHIPMENTS: WindowAlert.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com. REFUNDS, RETURNS, and CANCELLATIONS: Please email to Info@WindowAlert.com the following: - Buyer's name, address, phone number. - Buyer's purchase date and order number. - Explanation for requesting refund. - Requests should be made within 90 days of purchase. OR CALL: 877-733-2753 | |||||
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